Managed Service Agreement Overview

Last Updated: June 2026

Our Partnership Approach

NotchEDIT Solutions provides ongoing technology management designed to improve reliability, security, and business productivity.

Included Services

• Managed IT Support

• Endpoint Management

• Cybersecurity Monitoring

• Data Backup & Recovery

• Network Monitoring

• Microsoft 365 Administration

• Patch Management

• Vendor Coordination

• IT Consulting

Client Responsibilities

Clients agree to:

• Maintain valid software licensing.

• Provide authorized access to managed systems.

• Cooperate with security recommendations.

• Promptly report technology issues.

Service Exclusions

Unless specifically included in a signed agreement, services may exclude:

• Hardware purchases

• Major infrastructure projects

• Third-party software licensing

• Custom software development

Confidentiality

NotchEDIT Solutions maintains strict confidentiality regarding client information, systems, and business operations.

Contract Terms

Specific service levels, pricing, and deliverables are governed by individual client agreements.